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Have questions?

Here's answers to all our most frequently asked questions. If you have a question that you can't find the answer to here, please contact us at support@therebelwild.com and we'll help you out ASAP. We are a small business, but do our best to answer within one business day!

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I JUST PLACED AN ORDER, WHEN WILL I RECEIVE IT?

Orders typically ship within 3-5 business days. You will receive tracking confirmation as soon as your order ships. 

 

WHAT IS YOUR RETURN POLICY?

We want all customers to be happy with their purchases. If you receive an item that is defective or damaged, we will work to replace the product. If you do not want a replacement, we accept returns on goods that are defective or damaged if notified within 5 days of receiving the product. Original shipping on orders is non-refundable. 

 

To be eligible for a replacement or return, your item must be unused and in the same condition that you received it. Please email us at support@therebelwild.com should you have any issue with your order. 

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SOMETHING ELSE?

As a new company, we are growing our list of FAQs. Have more questions? Contact us here or by emailing support@therebelwild.com

 

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